How to Fix the Outlook Notifications Not Working on Windows 10 and 11?

Missing an important email on Outlook because it didn’t get a notification from the app certainly feels annoying. Many users find that their notifications are not working correctly in Outlook and that they leave many important emails unread due to it. The problem occurs frequently for Windows 10 users. When you find Outlook notifications not working or their sound not coming, you can try various troubleshooting measures like switching on notifications and disabling the conflicting functionalities in Windows 10. In this article, you’ll find about these fixes in detail.


Outlook Notifications Not Working

 

Measures to Fix Outlook Notifications Not Working Issue

To fix this issue, first, restart your PC. If the problem is due to a temporary glitch, it will get resolved by a simple restart. If it doesn’t, follow these measures.

 

Examine whether you’ve enabled Play a Sound setting in Outlook

If the play a sound setting is disabled, you won’t hear a notification sound in Outlook. So, see if you’ve disabled this setting or not. Enable it through these steps.
  • Open the Outlook app.
  • Tap the ‘File’ menu and choose ‘Options.’
  • Now, choose ‘Mail’ present on the left-pane.
  • Enable the ‘Play a Sound’ box under the Message arrival section.
  • Tap ‘OK.’

 

Turn on notifications in the MS Outlook app

When you find Outlook desktop notifications not working, you must check the app’s old notifications settings for Windows 10. Go through these steps to enable new message alerts.
  • Launch the Outlook app and tap ‘File’ followed by ‘Options.’
  • A pop-up window will launch. Here, tap ‘Mail.’
  • In the ‘Message arrival’ section, ensure that you enable ‘Play a sound’ and ‘Display a desktop alert’ options.
  • Save changes by clicking ‘OK.’

 

Turn off the Focus Assist feature

In Windows 11 and 10, there’s a Focus Assist functionality that mutes the alerts for users to concentrate better on their work. The notifications in Outlook wouldn’t give you a sound if you enabled Focus Assist. Follow these instructions to disable it.
  • Windows 11 users should go to ‘Settings’ followed by ‘System.’ From there, select ‘Focus Assist’ and click the tab to choose the ‘Off’ radio button.
  • Windows 10 users should go to the ‘Settings’ followed by ‘System.’ From there, choose ‘Focus Assist’ and tap the ‘Off’ radio button.

 

Verify that you’ve enabled the New Mail and Desktop Mail notifications

You can conveniently set different sounds for various events in Windows 10 and 11. But you can also disable the sounds of alerts for some specific events. Verify whether you’ve disabled the Check New Mail and Desktop Mail notifications.
  • Head over to the ‘Control Panel’ search and enter ‘Sound.’ Click the result, and in its settings, tap the ‘Sounds’ tab.
  • Choose ‘Windows Default’ and scroll to the ‘Program Events’ box.
  • Now pick ‘Desktop Mail Notification.’
  • You’ll notice a ‘Sounds’ dropdown menu. Tap it and choose the sound from the list.
  • Tap ‘Apply.’
  • Next, scroll down in the ‘Program Events’ box list and opt for ‘New Mail Notification.’
  • See that you’ve selected a sound in the ‘Sounds’ dropdown.
  • Tap ‘OK.’

 

Final Words

Use these measures whenever you notice Outlook notifications not working in your system. The methods will make the notifications sound come again, and you won't miss any important emails. Additionally, take the help of email technical support experts if you cannot resolve the issue yourself.

 

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