Folders not showing in Outlook | How to find them?

Generally, when you configure a new email account in MS Outlook, it begins to sync all email data. Soon you can view all of your email folders in your Outlook application. But at times, the folders don’t appear. Outlook folders not showing is a common complaint that can occur because of many reasons. The most common cause is a technical bug. Users often face this problem when they configure their accounts with the Exchange server. In this article, you’ll find all the reasons for missing folders in your Outlook email. After that, you’ll read about what you can do to fix them.

 

Reasons for Outlook Folders Not Showing

A few basic things can make your Outlook folders missing. You may not be able to see them because of the following.

• Problem with the internet connection.
• You have disabled the exchange cache.
• You are using a POP3 server to configure the account.
• Security or other patches cause the application to not sync.

 

Ways to Troubleshoot Outlook Folders Not Showing

You can easily fix the folders not showing problems in Outlook with a series of techniques. Read them carefully for the correct implementation.

 

Switch All View for the folders

Turning on All View is a good fix to use when you find Outlook folders not showing. Open Outlook and follow these points:

• Find the problematic folder in the application.
• Tap ‘View’ on the taskbar. After that, choose ‘Change View.’
• Choose ‘Reset View’ in the new window and tap ‘OK.’
• Head over to the ‘View’ dialog box and choose ‘Change View.
• Tap ‘Apply current view to other mail folders.’
• Now activate the ‘For mailboxes and their subfolders’ option.
• Tap ‘OK.’
• Restart MS Outlook.

 

Fix the invisible folder pane

The left pane has folder shortcuts that allow the user to go to different folders. You will see three kinds of shortcuts in it. But the pane can be hidden sometimes, which can lead you to complain of Outlook folders missing. You can fix this pane.

• Display the panel with the ‘Toolbar Item.’
• Choose ‘Normal’ from the list, and you’ll find the folder panel displayed on the left part of your screen.

Employ exchange cache mode

Many people forget to enable the use of exchange cache mode when setting up an email on their Outlook. It can result in Outlook folders not showing. So, enable it as follows:

• Launch the Outlook application.
• Click ‘Files.’
• Hit the ‘Account Settings’ present in the file section.
• Find the affected email account and hit the ‘Change’ button.
• Now press the ‘Exchange Server Settings.’
• Now tap ‘Use Exchange Cache’ mode.
• Hit ‘More Settings.’
• On coming back to the account settings window, exit it and refresh your mailbox.

 

Final Words

Use any of these measures for the Outlook folders not showing problems. You’ll be able to locate the folders hidden from your view. The folders will reappear. To get more assistance with any Outlook-related problem, seek expert email technical support services. The technicians are available to help you all seven days of the week.