Hotmail not receiving emails from Gmail? Top 4 Fixes

Many users report Hotmail not receiving emails from Gmail. There are many reasons for this problem. It may be that the Gmail domain is blocked in your Hotmail settings. Alternatively, the problem can also arise if OneDrive doesn’t have storage space left. Regardless of the causes, the issue can feel quite frustrating to Hotmail users. But there are various techniques to fix it. In this article, you’ll find the four best ways to troubleshoot this problem.


Hotmail not receiving emails

 

Fixes for Hotmail Not Receiving Emails from Gmail

When fixing this problem, you can try unblocking the email address and Gmail in your Hotmail settings. You can also try adding Gmail and the email address to the Safe Senders. There are also other methods to fix this problem. They are explained in the subsequent sections.

1. Unblock Gmail and the email address in your Hotmail settings

Users may not get email messages from Gmail if they have mistakenly blocked the email address or the entire Gmail.com domain in their Hotmail settings. So, unblocking the email address or addresses in the Hotmail settings can fix the issue.
  • Open a web browser and go to Hotmail.
  • Here, tap the gear or ‘Settings’ icon on the top-right part.
  • Now, launch ‘View All Outlook Settings’ and choose ‘Junk Email.’
  • See if there are any email addresses related to Gmail in the ‘Blocked Senders and Domains.’ Check whether they are blocked.
  • If yes, tap the trash icon and repeat the same process for every blocked Gmail address.

2. Add the email ID and Gmail to Safe Senders

If the first method did not work, it means the email ID is triggering the internal security mechanism of Hotmail. So, adding the email ID or the Gmail.com domain in the Safe Senders can resolve your problem.
  • Open a web browser and navigate to the Outlook website.
  • After clicking the ‘Settings’ icon, select ‘View All Outlook Settings.’
  • Now choose ‘Junk Emails’ and tap ‘Add.’
  • Now input the Gmail ID that’s problematic and hit ‘Enter.’
  • Repeat this process for all problematic Gmail email addresses.

3. Delete unwanted files from OneDrive

You can find Hotmail not receiving emails if your OneDrive storage is not sufficient. So, deleting unwanted files can give you the needed space.
  • Open a web browser and go to the Outlook website.
  • Tap the ‘Gear’ icon and open ‘Options.’
  • Then examine the ‘Drive storage used.’
  • If it is full or over and you are employing a OneDrive client, right-tap on the ‘OneDrive’ icon and select ‘Settings.’
  • Tap and ‘Unlink This PC.’ In the dialog box that you see, tap ‘Unlink Account.’
  • Go to the OneDrive website and remove unwanted files and folders.
  • Now see if the issue is resolved.

4. Modify Hotmail rules

In case a Hotmail rule is impacting the Hotmail-Gmail communication exchange, you won’t receive emails from Gmail. So, you need to edit the Hotmail rules to fix the issue.
  • Launch Hotmail’s ‘View All Outlook Settings’ and choose ‘Rules.’
  • Now, see if the rule is a setup that’s resulting in this problem.
  • If it is, delete the rule and see if the problem is fixed.
  • If it’s not, tap ‘Add New Rule’ and input the name of the rule.
  • Next, tap ‘Select A Condition’ and ‘Select From.’
  • Now, input ‘*@gmail.com’ in the address box and press enter.
  • Tap ‘Select an Action Dropdown’ and select ‘Mark as Red.’
  • Now, tick mark ‘Stop Processing More Rules’ and tap ‘Save.’
  • See whether the Gmail problem is fixed.

 

Final Words

After implementing the instructions, you won’t complain about your Hotmail not receiving emails from Gmail. Follow the various techniques till you get the desired outcome. If the issue persists, contact expert Outlook customer support services.


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