Outlook shows disconnected | How to connect it again?

Microsoft Outlook is one of the most widely used platforms for communication. Many people and businesses around the world are using the Outlook email platform for carrying out personal and professional communication. Microsoft Outlook provides quality communication services, however, sometimes technical troubles can occur and hamper the User experience. One of the most common issues faced by Outlook users is Outlook disconnected error. If you are also facing the same problem and unable to access the Outlook services, this post can help you to fix the problem. Here, we are saying that it is easy to troubleshoot Outlook disconnected errors.

 

Symptoms of Microsoft Outlook disconnected problem

  • The user receives an error message on their device ' cannot start Microsoft Outlook' or ' cannot open the outlook window'.
  • The Microsoft Exchange administrator has made the modifications that require the user to quit Outlook and restart it.
  • Trying to connect or disconnect messages shows up on the screen.

How to troubleshoot Outlook disconnected errors?


Restart the computer

If Microsoft “Outlook disconnected”, you need to restart the PC. Before you make any changes in the Microsoft Outlook settings, restart your computer. When you start the computer, it will load the program again, which may troubleshoot the problem.


Check the LAN settings and active directory

The first thing you need to check and make sure that your Microsoft Outlook account is functional. Have a look at the active directory account password settings. You can do this by following the steps below and making sure that your account is not suspended or expired.
  • Check the domain account for issues like locks and password expiration.
  • Reset the password if accepted by the client.
  • Access ' active directory' hit the ' users' button.
  • Scroll and reset the password for the specific user.
  • Click on the user, select the ' reset password' option.
  • Type the new password, and click on the 'Confirm' button.

Check Microsoft Outlook offline mode status

Sometimes due to network connection, Microsoft Outlook shows offline and shows Outlook disconnected errors to the users. You need to bring Microsoft Outlook to online mode to fix the problem.

Here are the steps you will follow for enabling the online mode.
  • Open Microsoft Outlook account.
  • From the bottom right corner of the screen, click on the ' disconnected' message.
  • A checkbox will appear showing the outlook offline mode. If you see the work offline option is checked, we need to uncheck the option.
  • In case the checkbox is not already chosen, select and deselect the box for troubleshooting the error.


Open Microsoft Outlook in safe mode

You can open Microsoft Outlook in safe mode to get rid of the problem.
  • To open the Microsoft Outlook in safe mode, press the Windows + R key together.
  • Type ' outlook.exe/ safe'.
  • Hit the Ok button.
  • Check the add ons as they may create trouble sometimes. You need to remove the add ons and disable them.
  • Restart Microsoft Outlook to troubleshoot the connectivity issues.
Hopefully, these simple instructions will help you to troubleshoot Microsoft Outlook disconnected errors on your device. If you are still unable to connect the Microsoft Outlook, we recommend you to contact the professionals and get a piece of expert advice.





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