My MS Office 365 account is blocked | How to unblock it?

Many people use Microsoft Office 365 for carrying out a wide variety of tasks every day. Although the applications in this productivity suite prove to be of much help to working professionals and students, users can experience certain issues with it. You can sometimes find your Office 365 account locked with the error message that reads 'Your account is temporarily locked to prevent unauthorized use.' It will prevent you from logging into your Office 365 portal. But don't worry, you can fix the blocked Office 365 account problem. In this article, you'll find some effective fixes to implement in such a case.

 

What to Do When You Find Your Office 365 Account Locked?

There are various ways to resolve this problem. Fortunately, the fixes are easy to understand, and you don't need any technical knowledge to carry them out.

Request the admin to unblock the account

If you are a corporate user using Office 365, you will have to request your admin users to unblock it. Admin users can sign into their Office 365 admin centres and unblock the accounts. Follow these points.
  • Tap 'Users' and choose 'Active users.'
  • Now choose the blocked user from the list.
  • Tap the 'Edit' option. It will open a Sign-in status page.
  • After that, select the option of 'Sign-in allowed.'
  • Lastly, click 'Save.'

 

Wait for a period of 30 minutes

Sometimes, you can find your Office 365 account locked because of a temporary issue. So the best thing you can do is wait for around 30 minutes. After that, you can access your account. However, if you commit any typing mistakes while logging in with your credentials, you won't be able to access your account. So ensure to input correct login credentials.

Do an antivirus scan

Running an antivirus scan is a great idea, as it can eliminate the virus software when the Office account is blocked. Follow these steps to run this scan.
  • Tap the 'Type here to search' button and enter Windows Security.
  • Now, click on it for opening it.
  • Tap the shield button on the window's left.
  • Hit the button of 'Quick Scan.'

Fill out the reset form

If your Office account is locked because of unwanted emails or suspicious activity, it's suggested that you fill out a Microsoft Account Services form. Follow these steps for doing so.
  • Launch your preferred web browser on your system.
  • Directly access the Microsoft Account Services form from your browser.
  • Provide the necessary details that the form asks for.
  • Input the CAPTCHA to confirm that you are not a robot.
  • After you fill out the form, click the 'Submit' button.
The form will be sent to Microsoft, and they will confirm you are the account's authorized user. It's possible that after filling out the form, your Microsoft Office account will get unlocked. 

 

Final Words

Hopefully, after going through this article, you'll know what to do when you find your Office365 account locked. Give these techniques a try and find which one gives you the desired result. You can also contact professional Office 365 customer support services in case the problem persists. The service experts will speedily resolve all the glitches that you come across.

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