4 Easy Fixes for Outlook Rules not Working Issue

Even while Outlook is a sophisticated email client, it is not without flaws. Many customers have reported that one of Outlook's most important features, Outlook rules not working In this post, you'll discover how to fix Outlook Rules not working issue on your Windows 10 computer.


Reasons Why Outlook Rules aren't Working

You can be facing Outlook rules not working issues for a variety of reasons. In other circumstances, a problem might be caused by corruption in your account or program. The issues listed below are the most prevalent ones that cause Outlook rules to be broken:

 

  • Your mailbox's quota was exceeded by rules.

  • Your device's send/receive settings file is corrupted.

  • Your POP4 or IMAP account has been inaccessible.

  • Your rules are set up to operate on a different computer than the one you're using.

  • Rules aren't turned on.

  • The collection of rules is built up to execute on a variety of devices.

  • Your email account's rules have been deactivated.

  • Shared mailboxes do not support Outlook Rules.


Try This Before You Start Troubleshooting!

Before troubleshooting the "Outlook Rules Not Working" issue, try the following steps:


1. Verify that the Rules Feature is Turned On

Follow the steps below to check:

  • Navigate to the Rules and Alerts section.

  • Look for checks against the defined rules in the Rules and Alerts pane.

  • Select the boxes and hit OK, then Apply to apply the changes if they aren't already enabled!


2. Enable or Disable Cached Exchange Mode

Disabling and re-enabling the settings can help you rule out any transient glitches that may be causing "Outlook Rules not working." To do so, simply follow these steps:

 

  • Go to the File menu in Outlook.

  • Select Exchange account under the Email tab and then "Change Account" from the Account Settings menu.

  • Uncheck the box next to Use Cached Exchange Mode in the new window, then check it again to re-enable the settings.

  • Click the Next button to save changes.


What should You do if Your Outlook Rules aren't Working Anymore?


1. Resetting the SRS File is the First Solution

The send/receive settings file (SRS file) in Outlook may be corrupted, resulting in the Outlook Rules not  Working issue. To make the rules operate properly, you may reset the SRS file. Follow these steps to accomplish this:


  • Go to C: Users percent username percent AppDataRoamingMicrosoftOutlook.

  • Outlook. srs should be renamed to Outlook.srs.old.

  • Outlook should be restarted. The SRS file will be recreated as a result of this.


2. Remove the Restrictions

  • Open the File tab in outlook’s menu.

  • To launch the Rules and Alerts window, go to Info > Manage Rules and Alerts.

  • Then choose a rule to remove.

  • To confirm, press the Delete button and pick the Yes option.

  • Then press the Apply button.

  • Press the New Rule option to create new rules to replace the ones that were destroyed. After that, you may use the rule setup wizard.

  • Delete rules is one of the most effective approaches to repair them. Then you may repeat the process to get the rules to function. As previously stated, you can eliminate Outlook rules.


3. Modify Your Email Download Preferences

If your settings prohibit all messages from syncing when you're offline, client-side rules may fail to function. In this scenario, changing your settings may be able to resolve the problem of Outlook Rules not Working.


  • Open the Outlook application.

  • Stay on the Account Information tab after clicking the File tab.

  • Account Information in Outlook

  • Select Account Settings from the drop-down menu after clicking the Account Settings button.

  • Account Information > Account Settings in Outlook

  • Keep the default Email tab open. Select the account with which you're having problems, then select Change from the menu.

  • Alter the default email address

  • Drag the Offline Settings slider to the right until All appears.

  • After that, click Next, then OK.


4. Attempt to Use a Different Email Client

We already know you want to save time by not having to log in to many accounts to check your daily emails.


When the Outlook Rules Stop Working, using an email client becomes meaningless. You're probably familiar with this Outlook problem, but an email client app for Windows 10 might help a lot.


These programs often include features such as simple user interfaces, customization choices, email layouts, translation and spellchecker services, and more.

 

This comprehensive tutorial should assist you in resolving the 'Outlook Rules Not working' issue on Windows 10. If you've tried any other methods to resolve the problem, please share them in the comments area below! 


Please contact our customer support staff if you require any more assistance with your Windows OS or Office programs.


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