Ways to Fix Outlook Sync Issues on Mac

A majority of Mac users report errors in their Outlook for Mac. The error is due to utilities in the application, network, and setting. You may get the error messages because your Outlook for the Mac device isn’t synchronized well. Outlook sync issues can be eliminated with some simple troubleshooting techniques. These techniques aid in the easy revival of files and fixes the problem. You should know about the various manual methods to resolve the sync problems so that whenever they arise, you can handle them. In this article, you’ll find the various causes and techniques you can implement for it.


What Causes Behind Outlook Sync Issues on Mac

There are a few causes that lead to this problem. The error messages that result in the sync issues include the following.
  • Error message: cannot locate (Path name)\OLM.DLL – This message is seen if the file is deleted or moved.
  • Error message: application failed to start
  • MS Outlook error code 17199

 

Fixes for Outlook Sync Problems on Mac

There are many things you can do, like updating Outlook for Mac and synchronizing the OLM with the server. Keep reading to find the instructions to perform these troubleshooting techniques.


Update MS Outlook for Mac

If Outlook isn’t updated, it will turn incompatible with other utilities. It will result in sync issues. Follow the steps below to update Outlook for Mac.
  • Launch Outlook and navigate to ‘Settings.’
  • See for any available updates.
  • If you find them, download the updates and install them.
  • Start Outlook again and check if the problem is still there.

Synchronize or reset the OLM

If the application and server aren’t able to synchronize, the files will be unavailable in Outlook. It will stop the usage of this application for Mac. So, you need to synchronize or reset the OLM with the server. Follow these steps to do so.
  • Navigate to Outlook for Mac application.
  • Now, go to ‘Menu’ and choose ‘Preferences.’
  • Tap on ‘Sync Services.’
  • Untick every box and start Outlook in Mac again.
  • Reset the sync preferences for resolving Outlook sync problems.

Use MS database utility

This utility gets installed when the Outlook application is installed in your system. It can repair OLM files and resolve technical errors easily.
  • Navigate to the drive where the Outlook application is installed.
  • Browse for the Microsoft Database Utility.
  • Start the tool and choose the ‘Scan’ option.
  • The utility will scan and repair various errors and repair corrupt OLM files.
  • Restart Outlook again.

Remove cache in the Outlook application

The sync issues are also a result of cache. So clearing them will fix this error. Go through the following process.
  • Close Outlook and navigate to ‘Applications.’
  • From there, go to ‘Utilities’ and then launch the ‘Activity Monitor.’
  • Input ‘sync to.’ Close the ‘Activity Monitor.’
  • Go to ‘Home’, then ‘Library’, and then ‘Application Support.’ Open ‘Sync Services.’
  • The cache will get cleared, and the Outlook application will begin with new settings.

 

Final Words

Now that you know how to resolve Outlook sync issues, the problem won’t bother you. Follow the different techniques outlined and sync the Outlook app with your Mac. Connect with Outlook technical support in case of any queries.

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