Outlook Not Showing Attachments in Mac? Fix It Instantly!

Outlook is a great email service that offers some unique functionalities along with good security to its users. However, often people complain of Outlook not showing attachments on Mac in the reading pane. Typically, if you get a message having an attachment in Outlook for Mac, you can easily preview it quickly in the reading pane. There's no need to download it. All you need is to tap the attachment beneath the message header and select the option of 'Preview.' But due to various reasons, users are unable to see the attachment in the reading pane. If you're facing this issue, then this article will help you to resolve it.

 

Why You Find Outlook Not Showing Attachments in Reading Pane

This issue can occur due to multiple causes. Take a look at them below.
  • The 'Preview' option is disabled by mistake by the user.
  • Some synchronization problems in the Mac Outlook can also lead to this error.
  • A file compatibility issue is another cause behind this problem in Mac Outlook.

 

Ways to Fix the Problem of Outlook Not Showing Attachments in Reading Pane

All the causes listed above will lead to you experiencing this problem. You'll not be able to preview the file of email attachments. It can cause many interruptions in urgent work. Thus, there's a need to resolve it as soon as possible. Given below are some manual methods you can implement to fix this situation.

 

1. Check Mac Outlook Updates

The first thing you can do when facing such a scenario is to inspect updates for Mac Outlook. If you use an earlier Mac Outlook version, you can face the attachment issue due to file incompatibility. Update your Mac Outlook. After updating it, you'll find that the new version can successfully deal with more emails and attachments of larger size.

 

2. Reset the account

The wrong synchronization is always the cause of Outlook not showing attachments. By fixing the synchronization process, you can get rid of the situation. To do so, reset your account. The first step for resetting the account is to fast delete the account from Mac Outlook and add it later on. Follow the process given below.
  • Launch Outlook and navigate to 'Tools.'
  • Choose 'Accounts' from the 'Tools' option.
  • Choose that account you desire to remove and tap the 'Delete' button.
  • Confirm your decision to remove your account.
  • Launch Outlook again. Add those account details for resetting it.

 

3. Clear your cache

Microsoft Outlook keeps those files that users have used once so that they can access them again. It's called a cache file. You can easily resolve the situation by clearing the cache. Follow this procedure.
  • Navigate to the navigation panel and then right tap on 'Account.'
  • Select 'Properties.'
  • Tap' Empty cache.'
  • Right-tap the folder that has the email attachments, which do not show in the reading pane.
  • Lastly, click 'Synchronize now.'

 

4. Launch the Outlook in Safe Mode

Firewalls or antivirus can also result in this problem. Therefore, for checking the Firewall problem, open your Mac Outlook in the Safe Mode. Do as follows.
  • Restart the Mac.
  • Press and hold the shift key. Do it for a few seconds and release it when you see your Mac booting in the Safe Mode.
  • Sign in to your user account and open Outlook in Safe Mode.

 

Closing Words

You can now efficiently fix the problem of Outlook not showing attachments in the reading pane. Start by checking Mac Outlook updates. You can also reset your account to fix the synchronization process. Clearing cache and opening Outlook in the Safe Mode are also effective troubleshooting techniques. Contact expert Outlook customer support for additional troubleshooting assistance.

 

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