How to Switch from Outlook Working Offline Mode to Online?

Microsoft Outlook is an outstanding desktop client that offers users impressive email management and exchange functionalities. However, sometimes these features can stop working. Offline storage tables or OST files enable Outlook users to work even offline effectively. When the device is well-connected to the internet, the emails are synced with the Exchange Server. But at times, users can face offline mode problems. It makes them unable to send or receive emails. You can find the status of Outlook working offline through some visual cues. This article will provide ways to resolve the situation of Outlook being stuck in offline mode.

 

Why Outlook Gets Stuck in the Offline Mode?

There is not one but many reasons behind this problem. It can occur due to the following:
  • A mail server issue may cause you to encounter this problem.
  • It might be that you need to update your system. It is true, especially if you can send or receive mails but find that you are getting disconnected repeatedly.
  • A problem with account settings is another common reason for this issue.

 

How to Fix the Issue of Outlook Working Offline?

You can perform certain manual steps to switch from working offline to online in Outlook. Follow these instructions to get to the online mode.
  • Start the Outlook desktop client.
  • Navigate to ‘Send/Receive’ and select ‘Work Offline.’
  • Note that if the button of ‘Work Offline’ has a shaded background, it implies that you are not linked to the internet. If Outlook is operating, inspect the Quick Launch Taskbar. If you notice a cross on the icon of Outlook, it signals Outlook working offline.
  • You can also check the status by glancing at the status bar. It is present at the bottom-right part of the screen. If you are not disconnected, you’ll find the status bar displaying the ‘Connected’ status.

Make another profile

To remove a fault in the present Outlook profile, you can make another profile. Follow the steps below for it.
  • Navigate to Outlook and choose ‘File,’ followed by ‘Account Settings.’ Tap ‘Manage Profiles.’
  • Select ‘Show Profiles’ and then click on ‘Add.’
  • In the box of ‘Profile Name,’ input the profile name and select ‘OK.’
If you launch Outlook through the new profile but still find it disconnected, remove your account and add it again. Follow these steps.
  • In the pane of ‘Folder,’ right-tap on your account name and select ‘Remove <Account Name>.
  • Choose ‘File,’ and then ‘Add Account.’
  • Depending on your Outlook version, you will be asked to input your email address and password.
  • When prompted, input the password again and choose ‘OK.’
  • Then tap ‘Finish’ to begin using your Outlook email account.

Final Words

Follow the recommendations given in this article to resolve the issue of Outlook working offline mode. These steps will certainly help you, but contact Outlook technical support if you still face issues. The experts will help you troubleshoot various issues that may arise while working with this desktop client.

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