Why Comcast Email Not Working on iPhone | 5 Tips To Fix

Comcast Email is different from Google or Yahoo. It is basically an internet service provider which offers a free email account along with an internet package. Most users start off with Comcast or Xfinity email after buying the internet services only. Being a fairly new email service provider, the problems keep arising quite often. Comcast email not working being one of the most common errors, needs an immediate redressal failing which users locked up from using Comcast Email. So, if you have landed here after searching for why Comcast email is not working on iPhone and how to fix it, here are the five ways to resolve it.

Why Is Comcast Email Not Working on iPhone?

There are a lot of reasons causing Comcast Email to become inoperative on the iPhone. Below we have mentioned all the possibilities.

• Comcast's email server is down.
• Network connectivity error.
• Email settings are incorrect.
• Fetch settings are incorrect.
• Comcast app is out-of-date.

 

How To Fix Comcast Email Not Working Problem?

Simply fixing the above reasons can get you access to Comcast email again on your iPhone or any other device. Here are the five simple tips to fix Comcast Email not working.

 

Method 1. Comcast Email server is down

That’s one of the most primary reasons preventing you from accessing Comcast email. Some might think that the Comcast Internet, TV, and phone are working, hence the Comcast email server is not down. But it doesn’t go this way, Comcast Email does not correlate with other services. The most authenticated way to check whether the server is up or down is using the Xfinity web app. Here is how you can check.

• Visit Xfinity.com from your PC.
• Click Sign In.
• Now you should select the Mail icon.
• If you can access the Comcast email, that means the server is up and running.
• However, if you can’t and see an error 500, that indicates the server is down.

In case the server is down, you are only left with an option to wait for some time. For emergencies, you can call Comcast customer support to get it back to life.

 

Method 2. Fix network connectivity errors

If you observed that Comcast email is not working despite the up server, that indicates network connectivity error could be at fault. To fix it you may try a few tweaks - ensure email works in a cellular network. For that, open the Settings menu on iPhone, go to Cellular menu, and switch Mail to green. Additionally, you should try the following troubleshooting tips to resolve the connectivity glitches.

• Restart your router and check if it has network lights glowing.
• Try reconnecting your iPhone to the network.
• You may also reset your network connection.
• Ensure the network has sufficient bandwidth.

 

Method 3. Rectify the Comcast email settings

After fixing the connectivity issues, the next thing you should try is rectifying the email settings. You can check them using the path - Settings > Password and Account > click Comcast account. Verify it has the following Incoming and outgoing mail server settings.

Incoming Mail Server Settings

• Incoming mail server name - imap.Comcast.net.
• Incoming mail username - Your complete Comcast email address
• Password - Enter the Comcast email password.
• Incoming Mail server port - 993
• SSL required - Yes.
• Authentication - Password.
• IMAP path prefix - Empty.

Outgoing Mail Server Settings

Outgoing mail server name - smtp.Comcast.net.

• Outgoing mail username - Your complete Comcast email address.
• Password - Enter the Comcast email password.
• Outgoing Mail server port - 587.
• SSL required - Yes.
• Authentication - Password.

 

Method 4. Fix fetch settings

Sometimes, despite the correct email settings, the users encounter Comcast email not working problems. In that case, you should check the fetch settings by following this path – click Settings, click Passwords and Accounts and then click Fetch new data line. Here you should locate your Comcast account and then verify the settings. Here you will see any of these three values i.e, push, fetch, and manual.

Push - This setting will allow email servers to send new emails directly to your iPhone.

Fetch - In this setting, your iPhone will periodically seek permissions of servers for new emails.

Manual - This setting will require you to open the Mail app and press refresh to get new emails.

Out of the above three, you must keep settings to Push, but for only those where you don’t want to miss the notifications.

 

Method 5. Keep your Mail app updated

Having an out-of-date Mail app is not good because it will attract bugs and lose its capability to fight errors. Hence you must keep a check in the App Store for new updates. Also, keep your iPhone up-to-date to avoid facing any troubling issues.

 

Still, the Comcast email is not working! Call Email Experts

If even after trying these five fixes you couldn’t resolve the Comcast email issue, then you can try to force restart your iPhone or reset all settings. If you do not know how to do it then call Comcast customer service, the experts will suggest you the steps for your iPhone.