[FIXED] Protonmail login issue | Get help online

Protonmail is a famous platform and it has more than 10 million active users which support this statement too. It was started in 2013 and is based in Switzerland. However, there are quite a few Protonmail login issues that you might come across.

Apart from that, it comes with a variety of features that demonstrate to be helpful in terms of safety and security. They use client side encryption and send the mail to the servers before the receiver gets it.

The best part is that the default account is free if you want to give it a try without investing anything. We will be discussing some Protonmail login issue that are common and how to fix them:

Recover your Protonmail account!

We would like to suggest you have a recovery email before proceeding to the steps. If you don’t have it then you won’t be able to fix one of the most recurrent Protonmail login issue- forgot Protonmail password.

You will get this option when you make the account and you will also get an email on the other ID regarding the same.

You can use these steps to add or change the recovery address:

• Open the settings page of Protonmail
• Search for ‘Recovery email’ and enter the mail address
• Hit on ‘Save’ once you are done and make sure you use an ID that you can access

Follow these steps if you are facing a Protonmail login issue if you have forgotten the password:

• Select ‘need help’ on the official website
• To reset the password, select ‘forgot password?’ that you will find on the page of the mailbox
• Select the option ‘reset password’
• Enter the username and the recovery email on the reset password page and choose ‘reset password’
• Click on ‘confirm’ once you are done and you will get a reset code on your other ID

You can also see the spam folder in case you can’t find the reset email in the main inbox. Make sure that you keep the reset page open in another tab and do it without any delay. If you wait, then there are chances that it will expire and you will have to do everything from the scratch.

• You will come across a warning message. It will tell you that this process is perpetual and all your messages will get encrypted permanently too. This signifies that you will only be able to see the mails with their subject and sender. You won’t be able to get the attachments or the content in the mail body.
• Once you are done and fine with this, type in ‘DANGER’ with caps lock ON.
• Click on ‘ reset password’ once you have entered it two times

You have a new password now that you can use to get an access to your mail box and confidently, your Protonmail login issue will be fixed. If you had a two password mode account then your account will be changed to one password mode.

 

Try this if Protonmail is not working

It is a possibility that the Protonmail might not work or it might go down. We might end up thinking that it is an issue from our end but turns out that it can be fixed without difficulty.

You can refer to these steps to get your Protonmail back to the working state:

• Use another browser to open the mails
• Delete the cache and history of the browser to see if the Protonmail not working situation is fixed
• If you use the Safari browser then you can disable the private mode to resolve this issue
• It could also be a possibility that you are entering the improper domain name

Following these solutions will definitely help you out with the Protonmail login issue. If there is anything else that you would like us to help you with then you can connect with us.